ORDERS & PAYMENT

How do I confirm my order?

After placing an order, you’ll receive a confirmation email from us. Once your order ships, we’ll send you a notification with tracking details. You can also track your order status anytime by entering your order number and email on our tracking page.

Is there a fee for returns?

We offer a 30-day free return period. For a second return on the same order, a restocking fee will apply. For full details, please refer to our Return and Refund Policy.

How can l track my order?

Log into your account to track your orders and receive updates. You can also check out through the "Order Tracking" option.

How does the money-back guarantee work?

Shop with confidence! We’re so sure you’ll love our products that we offer a 30-day money-back guarantee. If you’re not satisfied with your bar stool purchase, simply email us at support@gehengshop.com.

Any other questions?

If you didn’t find an answer to your question above, please reach out to us, and one of our customer service representatives will respond promptly. Email: support@gehengshop.com